Privacy Policy | Pure Cat Mint™

Privacy Policy

1. Introduction

Pure Cat Mint™ ("Company", “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit purecatmint.com (the “Site”) or purchase our products.

2. Information We Collect

2.1 Information you provide

  • Contact data: name, postal address, email, phone/WhatsApp.
  • Order data: shipping address, chosen products, payment method (last 4 digits only).
  • Messages: emails, chat transcripts, product reviews.

2.2 Information collected automatically

  • Device & log data: IP address, browser type, time-zone, pages visited.
  • Analytics cookies: anonymised traffic statistics via Google Analytics.
No cat photos? We only see them if you choose to share them with us on social media. 😸

3. How We Use Your Information

  1. Process and deliver your orders.
  2. Send transactional emails (order confirmation, shipping updates, refunds).
  3. Respond to questions, reviews or refund requests.
  4. Improve the Site, our products and customer experience.
  5. Detect, prevent and mitigate fraudulent or illegal activities.
  6. Send occasional opt-in newsletters or promotions (you can unsubscribe any time).

5. Sharing & Disclosure

We never sell or rent your data. We share it only with:

  • Payment processors (PayMob, Stripe) – secure card handling.
  • Couriers (EGY Serv, Aramex, DHL) – shipping labels & tracking.
  • Analytics providers – aggregated, anonymised traffic stats.
  • Authorities – when required by law or to protect our rights.

6. Cookies & Tracking

The Site uses first-party cookies for cart functionality and third-party cookies (Google Analytics) for anonymous usage statistics. You may disable cookies in your browser, but checkout might not work correctly.

7. Data Retention

We keep order records for 7 years (tax regulations). Email marketing consent records are kept until you unsubscribe. Analytics data is retained for 26 months.

8. Security

The Site is secured with 256-bit SSL encryption. Payments are processed on PCI-DSS compliant servers; we never store full credit-card numbers.

9. Your Rights

You may:

  • Access, correct or delete personal data we hold about you.
  • Withdraw marketing consent at any time.
  • Object to processing based on legitimate interests.
  • Request data portability (electronic copy).

To exercise these rights, email us at  [email protected].

10. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us for immediate deletion.

11. Policy Updates

We may update this Privacy Policy from time to time. The date of the latest revision is posted at the top of this page. Material changes will be announced via email or Site banner.

12. Contact Us

Data Controller: Pure Cat Mint Trading LLC
Address: 12 Garden Street, Cairo 11511, Egypt
Email: [email protected]
WhatsApp: +20 100 123 4567